Who we are
- Tinko is an online store that ships from Shenzhen and Dongguan, China.
- For anything related to this site, write to token371126@gmail.com.
- Before you pay we send you the seller's legal name and full address in writing.
Prices and currency
- All prices are in US dollars (USD).
- Shipping is added separately and is waived above the amount shown in the cart.
- If the parcel goes to Chile: that country charges 19% import VAT when it enters. That amount is paid by the recipient, to customs or to the carrier. On the product page we show an approximate calculation so you know the full cost.
How to order
- Pick colour and quantity, add it to the cart and send us the order on WhatsApp.
- We confirm availability, shipping and total. The order is closed once we confirm and receive payment.
Payment
- Payment is by PayPal. We send the payment request once the order is confirmed.
Shipping
- Ships from China. Estimated delivery is 12 business days.
- Times can stretch because of customs processing, and that is outside our control.
Returns
- If something goes wrong, write to us before sending the item back or opening a dispute: we look at the case with you and agree on a solution (reship, refund, or whatever fits).
- Damaged, incomplete or different from what you ordered: send us photos of the product and the packaging and we fix it. Depending on the case we reship, refund (full or partial), or ask you to send it back with the shipping on us.
- The detail is on the returns page. None of this limits the rights the law gives you.
Using the site
- The text, photos and design belong to Tinko. They may not be copied for resale.
- We do our best to keep the information correct; if something is wrong, tell us before you buy.
Governing law and complaints
- If your country gives you consumer rights, they stand: nothing in these terms takes them away.
- If anything goes wrong, write to us first: we try to settle it with you directly before you take it any further.
Last updated: 31 October 2026
Something unclear? Email us.