- token371126@gmail.com — orders, returns, anything.
- +86 198 7289 0174 — faster replies.
- Seller
- Tinko is an independent brand shipping from Shenzhen and Dongguan (China). When we confirm your order — always before you pay — we send you the seller's legal name and full address on WhatsApp, so you always know who you are buying from.
- Hours
- Monday to Friday, 9:00–18:00 (China time, UTC+8). If you write from Latin America your message lands overnight: we read it first thing and reply within 48 business hours.
- Languages
- Spanish and English.
- Orders
- If you have a tracking number, check it on the carrier's site. If it doesn't match, email us with your order number.
- Physical store
- No showroom — we sell online only.
For returns and warranty, read the returns page first: almost everything you need is there. See returns.